We at My Veda Lifestyle are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you use our website and services. Your trust is our highest priority.
1 Overview
This Privacy Policy applies to all users of myvedalifestyle.com and related services operated by My Veda Lifestyle Products & Services Pvt Ltd (powered by Disha Innovation), registered at 319, G.B. Path, IIT Gate, Ghoramara, North Guwahati, Assam – 781030. By using our website, you consent to the practices described in this policy.
2 Data We Collect
We may collect the following types of information:
Personal Information
- Full name & date of birth
- Email address
- Mobile number
- Residential address
- Government ID (for KYC)
Financial Information
- Bank account details
- UPI ID (if provided)
- Transaction history
- PAN card number (for TDS)
Technical Information
- IP address
- Browser type & version
- Device information
- Cookies & session data
Usage Information
- Pages visited and time spent
- Products viewed & purchased
- Referral codes used
- Support inquiries
3 How We Use Your Data
- To process and fulfil your orders, including shipping and delivery coordination.
- To calculate and credit commissions to your Member wallet accurately.
- To verify your identity during KYC and withdrawal processes.
- To send transactional communications such as order confirmations, invoices, and account alerts via email or SMS.
- To personalise your experience and improve our website content and product offerings.
- To comply with legal obligations, including tax filings (TDS), court orders, and regulatory requirements.
- To detect and prevent fraud, unauthorized account activity, and other security threats.
4 Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited circumstances:
- Logistics partners: Courier and delivery companies, strictly for shipping your orders.
- Payment gateways: Secure payment processors for handling transactions. These providers are PCI-DSS compliant.
- Tax authorities: Income Tax Department of India for TDS filing and compliance.
- Legal authorities: When required by law, court order, or government regulation.
- Business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.
6 Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
- SSL/TLS encryption for all data transmitted between your browser and our servers.
- Password hashing using secure, modern cryptographic algorithms.
- Regular database backups and access logging.
- Role-based access control — only authorized staff can access sensitive records.
Despite our best efforts, no method of electronic transmission is 100% secure. We encourage you to use a strong, unique password and to log out after each session.
7 Data Retention
We retain your personal data for as long as your account is active or as necessary to provide our services. Financial and transaction records are retained for a minimum of 7 years as required by Indian tax laws (Income Tax Act, GST Act). Upon account closure, non-financial personal data will be anonymized or deleted within 90 days, unless retention is required for legal compliance.
8 Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
To exercise any of these rights, email us at help@myvedalifestyle.com with the subject line "Privacy Request".
9 Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a minor, we will delete such data promptly. If you believe a minor has provided us with their personal data, please contact us immediately.
10 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. This Privacy Policy applies solely to information collected by myvedalifestyle.com. We encourage you to review the privacy policies of any third-party sites you visit.
11 Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last updated" date. For significant changes, we will notify registered Members via email. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
12 Contact Us
For any privacy-related queries or concerns:
My Veda Lifestyle Products & Services Pvt Ltd
319, G.B. Path, IIT Gate, Ghoramara, North Guwahati, Assam – 781030